Pros at Steris Elegant Beach Hotel & Apartments: The staff were super efficient and friendly, the room was mind-blowingly spacious and beautifully decorated, the side sea view was jaw-dropping, and Maria went above and beyond to help us with car hire and sightseeing recommendations. Highly recommend!

Friendly staff and good location (close to beach)

Our apartment was really excellent! Really good bed, nice bathroom and kitchen with all needed equipment. We also had a room with sea view. The personel was really kind and helpful. We enjoyed our time in Steris Beach Hotel very much!

The hotel is situated near a busy boulevard, so in the evening it can be a little bit noisy. Inside there is not much to hear though.

We had a great Easter vacation at this hotel! The room was spacious with a small kitchenette that came in handy. The location was perfect, just a short walk to the beach and close to the city center. The fact that they provided free bicycles was a bonus! We enjoyed exploring the area on the bikes and it was a fun way to get around.

We were unable to stay connected and it was frustrating, especially since we needed to stay in touch with family. the showers were poorly designed.

The hotel is right on the beach and close enough to walk to the old town. The rooms are well decorated and comfortable. The beds are very comfortable

They didn't wash the dishes at all but left no dish washing liqued or clothes for us to do it. The maid was useless, she didnt even make our beds, she only put folded blankets on them every day and we had to make them ourselves. The pool is on a very busy street so no one uses it. The breakfast is also very basic but it was only 4 Euro. There were never plates or cups so we always had to ask for these

Lost myself in the romantic alleys of the Venetian Old Town, tasted amazing Cretan dishes, and enjoyed the positive energy of Crete. The Fortezza was a lively part of the city, and the hotel's eco-friendly furniture and attentive staff made my stay even better.

The hotel had feathers pillows which were a fantastic surprise for a vegan like me!

Ideal location, right on the beach. Short walk into the main town. Hotel has its own beach section. Friendly staff in the bar/restaurant. Lovely room, tastefully decorated. Excellent beds. Good toilet facilities. Reasonable prices at the hotel restaurant

It was all superb.

The room was very nice and it was very convenient to the beach.

It was unclear as to whether I had settled the bill in advance. I wasn't entirely sure but was fairly confident I had. The hotel claimed I didn't but all the other bookings I made with bookings.com were paid in advance and Im certain this one was too. Consequently I feel I have paid twice but I did so to avoid a row. In addition the breakfast was poor - not very good at all.

We loved this hotel! It was right on the beach, so we could easily walk down for a swim or to soak up the sun. The location was fantastic, with so many tavernas within easy walking distance. Our room was spacious and clean, and we appreciated having a Nespresso coffee machine in the room. The staff were friendly and helpful, and the breakfast had a great selection of hot and cold options.

No negatives from this place. Highly recommend staying here if you're in this city.

I loved the great personal attention from the staff -in particular in the restaurant. Found the place very clean and user friendly -close to beach and all amenities. The price was the price -no add on fees!! Would not hesitate in recommending and/or coming back to this hotel.

The only thing I have to complain about was that I thought the included breakfast could have been more complete with veg's and fruit -just a little more.

The hotel is ideally located close to the beach and surrounded by restaurants and shops.

Great amenities and wonderful staff. The room was well-equipped with modern amenities and the staff was incredibly helpful and friendly. The location was also fantastic, with easy access to the beach and lots of nearby restaurants and activities.

The overall atmosphere of the hotel was lacking. The decor was outdated and in need of repair, and the overall feel of the hotel was somewhat run-down.

Hotel rooms of the Steris Beach Hotel are lately renovated with a modern style. Interior design in the rooms is very nice and it is easy to relax in the rooms like these. Big toilet with rainforest shower and small kitchenette make the room very comfortable. Room rate per night is really cheap in the winter.

Even thought hotel rooms are perfect, otherwise there are many things which should be improved. Reception area doesn't give a right image of the hotel. It is really old fashioned and should be decorated in the same way as the rooms. There was hardly never anyone in the reception greeting the guests. Receptionists allways were hiding in the back office. Breakfast was extremely bad. There was hardly anything to eat. You need to go to eat early because no one is refelling the buffet during the breakfast time. There is not at all electricity plug for hairdryer in the toilet nor in the room next to the mirror. I had to dry my hear in the kitchenette!!! Hotel is far away from the old city center.

Everything was perfect. Very nice, spacious rooms, high quality design, gives you the feeling "like at home". Staff very friendly, pleasant and helpful. Absolutely the perfect stay! Thanks to everyone there!

No, everything was perfect!

This hotel has a fantastic location, right on the beach and within walking distance of the Old Town. The staff were extremely helpful and friendly, making our stay even more enjoyable. The rooms were clean and comfortable, with great views.

All was good.